Returns and Exchanges

SEADRO d.o.o.
Ilica 47
10000 Zagreb
OIB:09360839991

Tel: (+385) 099 789 7844

RETURNS AND EXCHANGES MUST BE AUTHORIZED BY SEADRO. IF YOU WOULD LIKE TO RETURN OR EXCHANGE AN ITEM FROM YOUR ORDER, PLEASE EMAIL INFO@SEADRO.HR TO BEGIN A RETURN/EXCHANGE AUTHORIZATION AND RECEIVE FURTHER INSTRUCTIONS.

YOU MUST ARRANGE YOUR RETURN SHIPMENT AND YOU ARE RESPONSIBLE FOR THE FULL COST OF THE RETURN SHIPMENT. YOU WILL NEED TO EMAIL US YOUR CHOSEN SHIPPING PROVIDER AND THE TRACKING NUMBER.

ITEMS SHOULD BE RETURNED WITHIN 14 DAYS OF THEIR DELIVERY DATE, UNUSED AND WITH ALL GARMENT TAGS STILL ATTACHED. OUR SEADRO BRANDED BOXES ARE CONSIDERED TO BE A PART OF THE PRODUCT AND MUST BE RETURNED WITH THE GOODS. THIS IS ALSO TO ENSURE THAT THE PRODUCT(S) ARRIVE BACK TO US IN A SUITABLE AND UNDAMAGED STATE. RETURNS THAT ARE DAMAGED MAY NOT BE ACCEPTED AND MAY BE SENT BACK TO THE CUSTOMER AND/OR A REFUND REFUSED. WHERE PROVIDED, ANY PACKAGING SUCH AS INSTRUCTIONS, AUTHENTICITY CARDS, AND TAGS SHOULD BE INCLUDED WITH YOUR RETURN.

REFUND OR REPLACEMENT OF THE ITEM WILL BE DONE AS SOON AS POSSIBLE, AND IN ANY CASE WITHIN 14 DAYS SINCE YOU RECEIVED THE EMAIL THAT CONFIRMS PROCESSING OF THE REFUND OR REPLACEMENT.